Case Studies

Cathcart & District Housing Association

Cathcart District Housing Association Logo

Director: Christine Leitch
Date: 16th April 2019
Work Undertaken: Landscape Maintenance Contract
Contract Length: 5+ Years
Would you use this contractor again: Yes

Quality of Workmanship:
5/5
Quality of Management Staff:
5/5
Quality of Site Staff:
5/5
Response Time:
5/5
Amount of Supervision Required:
5/5
Co-ordination of Sub-Contractors:
5/5
Attitude to Settlement of Accounts:
5/5
Safety Compliance:
5/5
Attendance to Defects:
5/5
Attitude to Problem Solving:
5/5

“We have worked with McDermotts for around 10 years they have consistently provided a good service.  On occasions when we require to discuss any job related issue they respond to quickly and always with a can do attitude.  They work in a tidy fashion and we have received compliments about their work.  They have recently been appointed for another 3 year contract with CDHA following a detailed procurement exercise.”

Govanhill Housing Association

Govanhill-Housing

Housing Services Manager: Alan McDonald
Date: 21st March 2019
Work Undertaken: Ground Maintenance Services
Contract Length: 5+ Years
Would you use this contractor again: Yes

Head of Organisation
5/5
Contract Management:
5/5
Quality of Site Operatives/Workmanship:
5/5
Ability to Complete Works:
5/5
Adherence to Conditions of Contract:
5/5
Health & Safety Compliance:
5/5
Quality of Workmanship:
5/5
Customer Care:
5/5
Communication with Tenants:
4/5
General Performance:
5/5
Progress Reporting:
4/5
Timeous Submission of Invoices:
5/5

“I would have no hesitation in recommending or reappointing this contractor in future procurements, first rate with a pro-active hands on management style from the company’s owner.”

West of Scotland Housing Association

West of Scotland housing Association

Housing Services Manager:
Date: 28th March 2019
Work Undertaken: Ground Maintenance Contract
Contract Length: 4+ Years
Would you use this contractor again: Yes

Head of Organisation:
4/5
Contract Management:
4/5
Quality of Site Operatives/Workmanship:
4/5
Ability to Complete Works:
4/5
Adherence to Conditions of Contract:
4/5
Health & Safety Compliance:
4/5
Quality of Workmanship:
4/5
Customer Care:
4/5
Communication with Tenants:
3/5
General Performance:
3/5
Progress Reporting:
3/5
Timeous Submission of Invoices:
4/5

“Reliable contractor who responds quickly to problems & complaints”

Williamsburgh Housing Association

williamburgh housing association logo

Housing Services Manager: Owen Mcmillan
Date: 13th February 2019
Work Undertaken: Landscape Maintenance & Clearance
Contract Length: 5+ Years
Would you use this contractor again: Yes

Head Office Organisation:
4/5
Contract Management:
5/5
Control Over Sub-Contractors:
4/5
Ability to Complete Works Per Programme:
4/5
Adherence to Conditions of Contract:
5/5
Health & Safety Compliance:
5/5
Timeous Submission of invoices:
5/5
Quality of Workmanship:
5/5
Customer Care:
5/5
General Performance:
5/5
Attitude to Disputes:
5/5
Progress Reporting:
4/5

“I would have no hesitation in recommending McDermott Contracts for any landscape maintenance work”